PRIVACY POLICY
Last updated: 4 September 2026
Who We Are
This website, www.aylathemusical.com (the “Website”), is operated on behalf of
AYLA: A New Musical by Vanara Ltd (“Vanara”, “we”, “us” or “our”).
For the purposes of UK data protection law, Vanara Ltd is the controller of the personal information collected through this Website.
Contact details:
Vanara Ltd
9 Ashling Road
Croydon
CR0 7DA
United Kingdom
Email: info@aylathemusical.com
Information We Collect
We may collect the following personal information:
• Your name and email address when you sign up for updates, Early Bird access, announcements or our mailing list.
• Your name, contact details and any information you include when completing a contact form or communicating with us.
• Information relating to purchases, donations, ticket enquiries or other transactions made through the Website or through one of our partners.
• Your marketing and cookie preferences.
• Technical information collected automatically when you visit the Website, which may include your IP address, browser type, device information, approximate location, pages visited, referral source and information about how you interact with the Website.
Where payments are processed by Wix or another payment provider, we do not normally receive or store your complete payment-card details. Payment providers process this information under their own privacy policies.
Please do not provide sensitive personal information through our contact forms unless it is specifically requested and necessary.
How We Use Your Information
We may use your personal information to:
• respond to messages, questions and enquiries;
• provide information about AYLA: A New Musical, including performances, concert announcements, ticket releases, music releases, news and related events;
• administer Early Bird registration and priority access;
• send marketing communications where you have agreed to receive them;
• process or administer purchases, donations or other transactions;
• operate, maintain and protect the Website;
• understand how visitors use the Website and improve its content and performance;
• prevent misuse, fraud or security incidents;
• comply with legal, regulatory, accounting or contractual obligations; and
• establish, exercise or defend legal claims.
Our Lawful Bases
We process personal information only where we have a lawful basis to do so. Depending on the circumstances, we may rely on:
Consent – for example, when you sign up to receive AYLA news, Early Bird information or marketing communications, or agree to certain non-essential cookies.
Contract – where processing is necessary to complete a purchase, administer a donation, provide a requested service or take steps at your request before entering into an agreement.
Legitimate interests – where necessary to respond to enquiries, administer and improve the Website, promote and develop AYLA, understand our audience, maintain security and manage our activities, provided that these interests do not override your rights.
Legal obligation – where we need to retain or disclose information to comply with applicable laws or regulatory requirements.
You may withdraw your consent to marketing at any time by using the unsubscribe link in an email or by contacting us.
Mailing List and Early Bird Registration
If you sign up for AYLA updates or Early Bird access, we will use the contact details you provide to send you relevant announcements. These may include performance dates, venue information, priority ticket access, special offers, music releases and project news.
Signing up does not guarantee ticket availability, a particular seat, a discount or admission to an event.
You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us at info@aylathemusical.com
Cookies and Similar Technologies
The Website uses cookies and similar technologies. Some cookies are essential for the Website to operate. Others may be used for functionality, analytics, audience measurement or advertising.
Where required, non-essential cookies will only be activated after you have provided your consent through the cookie banner. You can accept, reject or manage different categories of cookies through the options provided in the banner and can change your preferences later through the Website’s cookie settings, where available.
The Website is built and hosted using Wix. Wix may place essential cookies and, depending on the services enabled on the Website and your choices, functional, analytics or marketing cookies.
We may also use services such as Wix Analytics, Google Analytics or Meta technologies if they are activated on the Website. The exact services in use may change as the Website develops. Current information and available controls will be displayed through our cookie consent system.
How We Share Your Information
We may share personal information with trusted organisations that help us operate the Website and manage the AYLA project, including:
• Wix and its affiliated companies, which provide website hosting, forms, database, email and related services;
• email marketing and communication providers;
• analytics, advertising and website-performance providers;
• payment processors;
• theatres, venues, ticketing providers and event partners where necessary to fulfil a request or transaction;
• professional advisers, including accountants, lawyers and insurers;
• contractors and service providers working on our behalf; and
• regulatory authorities, law-enforcement bodies or courts where disclosure is required by law.
These organisations may only use personal information for the relevant service or purpose and must handle it appropriately.
We do not sell your personal information.
International Data Transfers
Some of our service providers, including Wix and certain technology or communication providers, may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate legal safeguards are used, as required by applicable data protection law. These may include adequacy regulations, approved contractual safeguards or other lawful transfer mechanisms.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
In general:
• mailing-list information is retained until you unsubscribe or withdraw your consent, subject to periodic review;
• contact-form messages and general correspondence may be retained for up to 24 months after our last meaningful contact, unless there is a reason to keep them longer;
• transaction, payment and accounting records may be retained for up to six years, or for any longer period required by law;
• cookie and analytics data is retained according to the settings and retention periods of the relevant service provider; and
• we may keep a minimal record of an unsubscribe request to ensure that we respect your marketing preference.
We may retain information for longer where necessary to comply with legal obligations or establish, exercise or defend legal claims.
Your Data Protection Rights
Depending on the circumstances, you may have the right to:
• request access to the personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to delete your personal information;
• ask us to restrict how we use your information;
• object to certain uses of your information, including direct marketing;
• request that certain information be transferred to you or another organisation; and
• withdraw your consent at any time where our processing is based on consent.
These rights are not absolute and may be subject to legal limitations.
To exercise any of these rights, contact us at [PRIVACY EMAIL ADDRESS]. We may need to request information to verify your identity before responding.
You also have the right to raise a concern with the UK Information Commissioner’s Office:
Information Commissioner’s Office
www.ico.org.uk
Telephone: 0303 123 1113
We would appreciate the opportunity to address your concern directly before you contact the ICO.
Third-Party Websites and Platforms
The Website may contain links to external websites and services, including social-media platforms, streaming services, theatres, ticketing providers and payment providers.
These third parties operate independently and have their own privacy policies. We are not responsible for how external websites or platforms collect or use personal information. We recommend reviewing their privacy information before submitting any personal data.
Children’s Privacy
The Website is intended for a general audience and is not designed to knowingly collect personal information directly from children under the age of 13 without appropriate parental or guardian involvement.
If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review and, where appropriate, delete it.
Security
We use reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no website or internet transmission can be guaranteed to be completely secure. You should take appropriate care when sending information online.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the Website, our services, the technologies we use or applicable legal requirements.
Any updated version will be published on this page, and the “Last updated” date will be amended accordingly.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your data protection rights or want us to stop using your information for marketing, please contact:
Vanara Ltd
9 Ashling Road
Croydon
CR0 7DA
United Kingdom
Email: info@aylathemusical.com